Henry GneccoShoe & boot repair, back to henrygnecco.com
A pair of Red Wing Iron Ranger boots after a resole

Free quotes · Mail-in from anywhere

Shoe & boot repair

Resoles and repairs for boots, Doc Martens & Solovair, Birkenstocks and sneakers. Send photos for a free quote, then mail your pair in from anywhere. Nothing is charged until you’ve seen the price.

What I work on

Get a free quote

I’ll look at what your pair needs and send recommendations and a free quote to get you back up and running.

The whole pair, plus close-ups of what needs work. Up to 8 photos: JPEG, PNG or HEIC.

    What to send

      Free quote. Nothing is charged until you accept Henry’s invoice.

      Quote first, then ship

      All the steps
      1. 01

        Send a request

        Photos and what you’d like done.

      2. 02

        Get a quote

        Henry replies with recommendations and sends an invoice at the quoted price.

      3. 03

        Ship it in

        Pay the invoice, get a prepaid label, and send your pair off.

      How it works

      Every job is quoted first. You only pay once you’ve agreed to the price.

      The steps

      1. 01

        Send a request

        Use the free quote form with photos and a few words about what you’d like done.

      2. 02

        Talk it over

        Henry replies by email with recommendations and any questions.

      3. 03

        Get your invoice

        An invoice arrives by email at the quoted price.

      4. 04

        Pay & get a label

        Open the invoice, enter shipping and payment details, and you’ll get a prepaid shipping label.

      5. 05

        Ship it in

        Pack your pair and send it to the address on the label.

      6. 06

        The work

        Henry confirms it arrived and gets to work.

      7. 07

        Back to you

        A completion email with return tracking when your pair ships home.

      Packing your pair

      • Clean off mud and salt
        A quick wipe helps the inspection.
      • Include your name and email
        Write them on a slip of paper inside the box.
      • Leave out anything you want back that isn’t part of the job
        Spare laces, insoles, shoe trees.

      Questions

      Is the quote really free?

      Yes. You only pay when you accept the invoice.

      Where do I send my shoes?

      The address is on the prepaid label you get after paying the invoice.

      Can I send several pairs in one box?

      Yes. Mention each pair in your request and send them together.

      Do you work on things not listed here?

      Often, yes, including belts and other leatherwork. Use the free quote form with photos and a short description.

      Henry Gnecco at his bench in an apron, with a Doc Martens boot in his lap

      About Henry

      I am in the process of gearing up to specialize in Doc Martens & Solovair repair in a way no other does in the US. I know so many people who wear Doc Martens & Solovair, but most cobblers won’t/can’t work on them due to their unique design. I have experimented to find effective methods to bond soles to original welts, sourced the unique edge trimmer to cut the iconic edge lines into the soles, and imported Solovair soles from the UK for the most authentic look and feel possible. Aside from my venture into Docs & Solovair, I am also passionate about high quality work boots, and have experience both working in and on them!

      I have found home at a well respected local MA shoe & boot repair shop where I work with and continue to learn from my mentor John. I resole and repair boots, Doc Martens & Solovair, Birkenstocks and sneakers, and take on custom leatherwork. Every job starts with your photos and a free quote, and pairs come in by mail from anywhere.